Est 1997
Est 1997

Privacy policy

Last updated: February 2022

The type of personal information we collect

We currently collect and process the following information: Customer’s names, email address, telephone number & home address.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you to make hotel bookings for you. We use the information that you have given us in order to contact you about bookings made with us and to let you know about promotions.

Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information is:

Your consent: You are able to remove your consent at any time. You can do this by contacting Mohammed Khan admin@valdenehotelblackpool.com

How we store your personal information

Your information is securely stored on site at The Valdene Hotel, 16 Cocker Street Blackpool, Lancashire FY12BY. We keep your email booking form for 1 year. We will then dispose your information by deleting any stored information.

Your data protection rights

Under data protection law you have rights including:

Your right of access

You have the right to ask us for copies of your personal information.

Your right to rectification

You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure

You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing

You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing

You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability

You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

To make a request, please contact us at:

Mohammed Khan
16 Cocker Street
Blackpool
Lancashire
FY12BY

Phone Number: 01253 291080
E-mail: admin@valdenehotelblackpool.com

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us using the contact details above.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

Cookie policy

Valdene Hotel (“we” or “us” or “our”) may use cookies, web beacons, tracking pixels, and other tracking technologies when you visit our website www.valdenehotelblackpool.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”) to help customise the Site and improve your experience. We reserve the right to make changes to this Cookie Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Cookie Policy. Any changes or modifications will be effective immediately upon posting the updated Cookie Policy on the Site, and you waive the right to receive specific notice of each such change or modification. You are encouraged to periodically review this Cookie Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Cookie Policy by your continued use of the Site after the date such revised Cookie Policy is posted.

Use of cookies

A “cookie” is a string of information which assigns you a unique identifier that we store on your computer. Your browser then provides that unique identifier to use each time you submit a query to the Site. We use cookies on the Site to, among other things, keep track of services you have used, record registration information, record your user preferences, facilitate purchase procedures, and track the pages you visit. Cookies help us understand how the Site is being used and improve your user experience.

Types of cookies

The following types of cookies may be used when you visit the Site:

Analytics Cookies
Analytics cookies monitor how users reached the Site, and how they interact with and move around once on the Site. These cookies let us know what features on the Site are working the best and what features on the Site can be improved.

Our Cookies
Our cookies are “first-party cookies”, and can be either permanent or temporary. These are necessary cookies, without which the Site won’t work properly or be able to provide certain features and functionalities. Some of these may be manually disabled in your browser, but may affect the functionality of the Site.

Personalisation Cookies
Personalisation cookies are used to recognise repeat visitors to the Site. We use these cookies to record your browsing history, the pages you have visited, and your settings and preferences each time you visit the Site.

Security Cookies
Security cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorised parties.

Third-Party Cookies
Third-party cookies may be place on your computer when you visit the Site by companies that run certain services we offer. These cookies allow the third parties to gather and track certain information about you. These cookies can be manually disabled in your browser.

Control of cookies

Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your browser’s settings. Please be aware that such action could affect the availability and functionality of the Site. For more information on how to control cookies, check your browser or device’s settings for how you can control or reject cookies, or visit the following links:

Apple Safari

Google Chrome

Microsoft Edge

Microsoft Internet Explorer

Mozilla Firefox

Opera

Android (Chrome)

Blackberry

Iphone or Ipad (Chrome)

Iphone or Ipad (Safari)

Cookies we currently use

Cookie name Cookie category Description Duration
PHPSESSID
1
To identify your unique session on the website
Session
SESS
1
To ensure that you are recognised when you move from page to page within the site and that any information you have entered is remembered.
Session
__utma
2
This cookie keeps track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred. Google Analytics uses the information from this cookie to calculate things like Days and Visits to purchase.
Permanent
__utmb
2
__utmb is a Google Analytics cookie. It takes a timestamp of the exact moment in time when a visitor enters a site.
Session
__utmc
2
__utmc takes a timestamp of the exact moment in time when a visitor leaves a site.
30 minutes
__utmz
2
Keeps track of where the visitor came from, what search engine you used, what link you clicked on, what keyword you used, and where they were in the world when you accessed a website. This cookie is how Google Analytics knows to whom and to what source / medium / keyword to assign the credit for a Goal Conversion or an Ecommerce Transaction.
6 months
  • Valdene Hotel Blackpool 2021

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